Please read our COVID-19 Update.

COVID-19 Update

Updates

April 8, 2021

A Message to our Valued Guests:

Please note that effective immediately, the entire province of Ontario has entered into another provincewide State of Emergency.  As of Thursday, April 8 at 12:01 a.m., the government has issued a stay-at-home order for at least one month, requiring everyone to remain at home. In compliance with the enhanced shutdown measures, all Vintage Hotels will be closed up to and including May 6, 2021.

Our Luxury Travel Advisors will be reaching out to all of our guests and cancelling all Hotel, Dining and Spa reservations up to May 6, 2021. If you had an advance deposit on your reservation, please be assured that we will process a refund. 

Please don’t hesitate to reach out to plan a future visit by contacting us at 1-888-669-5566 or reservations@vintage-hotels.com from 9:00 a.m.- 6:00 p.m. daily.  As we continue to follow the recommended government and local public health guidelines to keep our guests and our employees safe, we ask that you please be patient and kind with our reduced team as we adjust to these changing circumstances. We look forward to welcoming you back in the not too distant future!

Please continue to check this website for updates and also refer to the covid-19.ontario.ca website to find out what level and which Regional public measures are in place in Ontario. 

In addition, please note that the Canada USA Border closure extension is in place until at least April 21, 2021. [The Canada USA Border is limited to essential travel only.  New rules are now in effect for most people entering Canada by land and air, including a proof of a negative Covid-19 test taken in the last 72 hours (even if you have been vaccinated).  All visitors are required to quarantine for 14 days after crossing into the country prior to visiting a Vintage Hotel property.]


The following Vintage Hotel properties are temporarily closed: 

PILLAR AND POST (EXPECTED RE-OPENING, May 7, 2021)

Cannery Restaurant

Vintages Wine Bar & Lounge

100 Fountain Spa

Prince of wales (EXPECTED RE-OPENING, May 7, 202)

Noble Restaurant

Churchill Lounge

The Drawing Room

Secret Garden Spa

Millcroft inn & spa (EXPECTED RE-OPENING, May 7, 2021)

Headwaters Restaurant

Millcroft Spa & Centre for Wellness

QUEEN’S LANDING (EXPECTED RE-OPENING, May 7, 2021)

Tiara Restaurant

Bacchus Lounge

INN ON THE TWENTY (EXPECTED RE-OPENING, May 7, 2021)

Inn On The Twenty Restaurant

Spa On The Twenty

JORDAN HOUSE (EXPECTED RE-OPENING, May 7, 2021)

Jordan House Tavern

MOFFAT INN (EXPECTED RE-OPENING, SPRING 2021)

Our Cancellation Policy includes the Following:

To view our cancellation policy click here. If you booked through a third-party travel site like Expedia, TravelZoo or Booking.com, you will need to contact them directly to cancel.


Vintage Hotels Duty of Care Policy

MAY 20, 2020 – 4:00 P.M. EST

To ensure the safety and well-being of our guests and staff members, we are diligently developing updated Duty of Care policies and procedures for all areas of our business. These policies and procedures will outline the mandatory safety and disinfecting measures our company will implement upon opening to combat COVID-19 and to provide a safe and sterile environment within our properties. Compliance with the Ontario Public Health regulations and the CDC is of utmost importance to us as we build this policy.

Stay safe, stay healthy.

The Pillar and Post, Prince of Wales, Inn On The Twenty and Millcroft Inn & Spa have been awarded the #SafeTravels Stamp by the Tourism Association of Ontario and the WTTC, which is recognized globally for adopting proper, standardized health and hygiene protocols.

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