Each and every one of our Brides and Grooms become our top priority leading up to and of course, on their big day! But we also develop relationships with them that last long after they say ‘I do!’. We always love hearing from our couples after their honeymoons or on their anniversaries (sometimes for years after!)
Here is just a small collection of the lovely thank you notes and email we receive all year long. We appreciate each one so much!
We got married this Spring at the Prince of Wales Hotel. We were so lucky to have Kaitlin as our wedding planner. She was absolutely wonderful right from the beginning. Kaitlin, made our wedding day memorable. She attended to every single detail and answered all of our questions during the planning (and there were a lot!). She was always on top of everything and her suggestions for our special day were greatly appreciated and incorporated into the plans. Brent (who is in the military) would say that Kaitlin went beyond the call of duty in everything she did. It didn’t matter what the detail (including buttoning up the bride’s train after the ceremony), Kaitlin was there to make sure that everything went smoothly. Neither of us were nervous on our wedding day, largely because we knew that Kaitlin was there to take care of things and always with a smile. She was a real “pro”. We couldn’t have done it without her. Our friends and family told us it was the best wedding ever (we thought so too)! Thank you Kaitlin for making this the best day of our life!” Note to the Manager of Events at the Prince of Wales Hotel…Kaitlin is a gem…don’t let her go!
Thanks so very much!
Teresa and Brent
The teams at Prince of Wales and Pillar and Post made our wedding the perfect day. The beauty of the properties, the care to detail by the staff, and the warmth offered by all are so very much appreciated.
From the Rose Garden, to The Three Feathers, to the perfect wine with a beautiful meal. We can not thank Kaitlin, Sandra, Clippings, and the rest of the Vintage Hotel team enough for a spectacular day we shall cherish forever.
Thanks so very much!
Steve and Dawn
My husband and I had our wedding at the Prince of Wales hotel and everything was absolutely perfect. We had a small and intimate wedding with less than thirty people, most of whom stayed overnight. The rooms were gorgeous – each having its own unique flavor of old world charm – and the service overall was fantastic.
I initially began working with Kaitlin Lepp, the Special Events Manager for the hotel, back in the fall. She was extremely helpful throughout the wedding planning process, and was always joyful and committed to making our day as perfect as possible. The catering staff were extremely pleasant, with excellent food and service during both our reception dinner and farewell breakfast. The front desk staff and bellmen were also extremely welcoming and helpful in unloading and loading the various items we needed for our wedding.
Overall our experience with the hotel, Special Events Manager, and all staff we encountered was nothing less than exceptional. We would highly recommend the Prince of Wales Hotel for your most special occasion, a place that has become near and dear to our hearts with memories that will last us a lifetime.
Where can I begin!!!
Thank you doesn’t seem enough. You did an amazing job for us, and for all the support you gave to me throughout the process.
The Prince of Wales was the most perfect location and enhanced by all the wonderful staff that work there. There wasn’t one person who didn’t go that extra mile to help us.
The day was absolutely perfect, as a mad list writer and organiser myself I appreciate the amount of work an event like that takes.
You and your staff made the whole day magical for us, nothing was too much trouble and anything we wanted just appeared as if delivered by fairies….
It was lovely to finally meet you, thank you again for everything. I can only tell you that you were an important part of the best day of my life.
Thank you again
Vanessa and Jeff
Good Afternoon Kaitlin! (Prince of Wales)
Becky and I wanted to send you the warmest of thank you messages for everything you did for our special day! Our wedding ceremony and reception was exactly what our dreams were made of when it came to this day. Everything from the beautiful layout of each area, the incredible food, and top-level of perfection in service are just a few of the elements that made this day memorable forever, for all of the right reasons!
Our guests were absolutely blown away by everything, as were the two of us. You truly went above and beyond any kind of goal or expectation, not just on the wedding day itself, but each and every day leading up to it. The team we had at our reception for serving dinner and bartending was immaculate as well, so please pass our thank you on to them as well. I apologize that I did not catch their names.
Vintage Hotels and The Prince of Wales made our wedding dreams come true and for that, Becky and I thank you beyond any words could ever describe. We look forward to coming back to the hotel in the future for various special occasions and will definitely be recommending the Vintage Hotels to anyone and everyone we possibly can who needs a true piece of heaven for their special day. Thank you again Kaitlin and we look forward to seeing you again in the future. Have a wonderful day.
With Best Regards,
Dave and Becky Kleeman
Thank you to all the staff at the Prince of Wales who made our wedding day a dream come true. The day ran so smoothly thanks to the help of staff at the wedding and especially to Kaitlin who helped coordinate the day. We flew back to Canada for our wedding from Australia and picked Prince of Wales as our venue as it sets the atmosphere for a romantic intimate wedding and we were not disappointed. From the gorgeous vintage themed rooms to the impeccable foods it was an amazing day that we will never forget. Thank you again for an amazing day!
Martina and Brian
We had an incredible wedding day this past Saturday. I cannot thank you enough for the WORLD CLASS service we received! I just posted this on my own facebook page for any friends who may be looking for a wedding venue:
I cannot say enough about how incredible our experience at the Prince of Wales was! Even though we were a VERY small wedding, they treated us like we were the most important bride …and groom they’d ever worked with. If you are looking to be treated like royalty on your wedding day (or any time!) consider Prince of Wales or the other Vintage Hotels in Niagara on the Lake. The venue was beautiful, but the staff made it extraordinary. A special thank you to Kaitlin Lepp, our wedding coordinator, who was awesome! I honestly can’t say enough good things!!!
Hi Kaitlin and Stephanie:
Richard and I would like to express how wonderful our wedding day was at the Prince of Wales on October lst. Any request made to your staff was immediately taken care of and everyone was gracious and accommodating.
The Victoria and Albert Ballroom looked spectacular for our reception – thank you Kaitlin for rising to all challenges including last minute seating changes. Our compliments to your chef on the wonderful plated meal. Every course was over and above our expectations. And although we did not personally taste test any appetizers due to our carriage ride, our guests said they were simply perfect.
I’d like to also thank you for our fabulous bridal suite – which was large enough to handle a photography shoot and countless guests coming and going, writing of speeches, hairdressers and makeup artists, etc. Can’t wait to see our pictures which I am sure will be gorgeous.
We have no hesitation in telling anyone who wants a stress free wedding in a luxury environment to stay at the Prince of Wales Hotel in lovely Niagara-on-the-Lake. The memories will last for a lifetime.
Ingrid and Richard
To say thank you just doesn’t seem enough, but truly from the bottom of my heart thank you for making our day so perfect. We had so much fun, the best day ever! Can I just say I love the Prince of Wales and all of the staff! Food ….AMAZING!
Special thanks to you, Cooper and Dan … you were all so wonderful and really looked after all of the details.
Many, many thanks,
Shawna and Steven
Our wedding is still living brightly in all our minds – we all had a great time and Steve and I can’t wait to come back. I have already been telling everybody and anybody to get married at the Prince of Wales (or any of the Vintage Hotels). You all did such a great job, it’s easy to highly recommend.
Thanks again for the sweet memories of a very special day.